Privacy Policy
How we handle your information at Spray Foam Removal Newport Shrops
Effective Date: 1 January 2026
Spray Foam Removal Newport Shrops respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and the rights you have under UK data protection law. It applies to our website, enquiries, and spray foam removal services across Newport Shrops and Shropshire.
Information We Collect
We collect information you give us when you contact us or book a spray foam removal job. This includes your name, phone number, email address, property address, and details about the spray foam in your loft, roof, or walls.
We also collect basic technical information automatically when you visit our website, such as your IP address, browser type, and pages you view. We use this to keep the site working properly and to understand how people find us.
How We Use Information
We use your details to respond to your enquiry, provide a quote, arrange a site visit, and carry out the spray foam removal work you have asked for. We also use your information to send invoices and take payment.
With your consent, we may send you occasional updates about our services or seasonal reminders. You can opt out at any time by calling or emailing us. We never sell your personal data to anyone.
Cookies and Tracking
Our website uses cookies to remember your preferences and to help the site load quickly. Cookies are small text files stored on your device. They do not identify you personally.
You can set your browser to refuse cookies or to alert you when cookies are being sent. If you turn cookies off, some parts of our website may not work as smoothly.
Analytics and Third-Party Tools
We use trusted analytics tools to see how visitors use our website, such as which pages are most popular. These tools collect anonymous data and help us improve our service.
We may also use third-party services for phone calls, email, and payment processing. These providers only receive the information needed to perform their task and are required to keep it secure.
Data Sharing and Disclosure
We share your information only with our own team and with trusted suppliers who help us run the business, such as our accountant or payment provider. They must keep your data confidential.
We may disclose your information if we are required to do so by law, or to protect the rights, property, or safety of our business, our customers, or others.
Data Retention
We keep your personal information for as long as needed to provide our services and to meet our legal and accounting obligations. For most customer records, this is up to six years after your last job with us.
When your information is no longer needed, we delete it securely or anonymise it so it can no longer be linked to you.
Data Security
We take the security of your information seriously. We use password protection, secure servers, and restricted access to keep your data safe from unauthorised access, loss, or misuse.
Only our trained team members who need your information to do their job can see it. If you ever suspect a problem with your data, contact us straight away.
Your Rights
Under UK data protection law, you have the right to ask for a copy of the personal data we hold about you, to have it corrected if it is wrong, and to ask us to delete it in certain circumstances.
You can also object to how we use your data or ask us to restrict processing. To exercise any of these rights, contact us using the details below. We will respond within one month.
Children's Privacy
Our services are for homeowners and adults arranging work on their property. We do not knowingly collect personal information from children under 16.
If you believe a child has given us their details, please contact us and we will delete the information promptly.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our business or the law. The effective date at the top shows when the latest version was published.
We encourage you to check this page occasionally so you stay informed about how we protect your information.